Live video contact straight to your vehicle
Monday 21 November, 2011
Russell Automotive Centre, London’s leading Audi, VW, Seat, Skoda & Bentley Specialist is now the first and only independent to offer this ground breaking service.
Another first from Russell Automotive Centre – Live Video Link – taking the mystery out of your car repairs
When your car is being repaired or serviced and the garage rings to tell you a drive shaft boot has split or the big end has gone, are you any the wiser? Do you know what a drive shaft boot is or what the big end should look like?
Well, if you take your car to Russell Automotive Centre, they will not only be able to tell you about the problem – they can show you as well while you are at home, work or on the move. All thanks to Live Video Link another new service from Russell Automotive Centre.
Live Video Link gives you live video contact straight to your vehicle allowing the expert technicians at Russell Automotive to show you precisely what’s wrong with your car and what they need to do to fix it.
No more mystery if you are not an expert at what goes on beneath the bonnet.
Russell Automotive Centre, London’s leading Audi, VW, Seat, Skoda & Bentley Specialist is now the 1st and only independent to offer this ground breaking service.
So how does it work?
Jane Russell, Director at Russell Automotive, explains “Our team now have web cams on their PCs and are able to switch to a mobile web cam to show you around your vehicle.
If you have left the vehicle with us and you are now at home or work we can still point out the problem to you while you are sitting at your PC or smart phone (if compatible).
This gives you direct contact with us so we can talk to you “face to face” through your PC and direct contact with your vehicle through our mobile web cam.”
Why have Russell Automotive introduced Live Video?
As Jane says “Our ethos has always been to change the face of the motor industry for the better and always try to explain the diagnosis of your car in plain English.
We do appreciate that it is sometimes difficult to visualise as most people don’t know all the moving parts of their vehicle.
Russell Automotive Centre has always been committed to good and honest service and we now give you another opportunity to see for yourself.”
If you would like to take advantage of this service just ask us for details when you book your service or repair.
Book in your Audi, VW, Bentley, SEAT or Skoda using our form or call our team on 0208 2000 995.
Fleet Manager, Fleet Van Servicing Centre North London.
Whilst travelling to you you ordered the part, and an hour after my initial call my van was on the lift and a new starter-motor was being fitted. An hour later I was on my way back to work. I cannot thank you enough for your help. Not only did you go out of your way to keep us working, you did it at a very sensible price.